We will do our best to deal with your complaints as soon as we receive them. You can contact our complaints department directly by e-mail at complaints@cvhighway.co.uk, alternatively you can reach us by mail using the following contact information.

CV Highway.co.uk,
York House,
76-78 Lancaster Road,
Morecambe,
Lancashire,
LA4 5QN,
United Kingdom.

We will acknowledge your complaint within 5 working days and provide a likely timescale for resolving the dispute and keep you informed about the progress of your complaint.

Please include as much information as possible with your complaint, so that we know which services we need to improve. All our services are checked regularly to make sure that, they are working well and getting better.

All your complaints will be kept confidential and dealt with fairly, effectively and promptly in accordance with our Terms & Conditions. We welcome your complaints, because we value your custom and we are constantly trying to improve our services.